The Hospital hired the Institute for Clinical Effectiveness and Health Policy (IECS), Argentina, to improve care processes in the area of Pediatrics. This initiative, wich starts in Pediatrics, will be replicated in the future to all areas of the Hospital, for the continuous improvement of working practices in the field of health. The process will take six months of intense work where medical staff and nursing will support the commitment to discuss and work out with the consulting, process improvements to ensure actions in culture towards safety paceinte; interventions adverse events, development of plans to reduce delays and follow the Safety Committee of the Hospital. We expect this process to be a success in the area of Pediatrics and replicated in other areas of the Hospital.